By default, many internet service providers automatically block unsolicited emails. However, there are times when these mail filters flag mail you actually want to receive.
To ensure that all emails regarding important announcements or support make it into your Inbox, we strongly recommend that you ‘White List’ the following brick&mobile email addresses:
@kevinz.me
@brickandmobile.com
@mywifi.io
@mywifinetworks.com
These two emails are used for support and important brick&mobile member announcements.
Below are step by step instructions to ‘white-list’ an email address using some of the most popular email clients online.
| Web-based Clients | Desktop Clients | Mobile Clients |
AOL Mail
1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter our emails and additional information if you wish.
4. Click Add Contact button in the popup to finish.
1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter our emails and additional information if you wish.
4. Click Add Contact button in the popup to finish.
Comcast
1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter our emails you want to whitelist.
6. Click Add.
7. Click Update to finish.
1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter our emails you want to whitelist.
6. Click Add.
7. Click Update to finish.
Earthlink
1. Click Address Book.
2. Click Add Contact.
4. Save WhatCounts as a contact.
5. Click save.
1. Click Address Book.
2. Click Add Contact.
4. Save WhatCounts as a contact.
5. Click save.
Gmail
1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add our emails to contacts list to finish.
1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add our emails to contacts list to finish.
NetZero
1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter our emails and additional information if you wish.
5. Click Save to finish.
1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter our emails and additional information if you wish.
5. Click Save to finish.
Yahoo! Mail
1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to [wlemail].
3. On the Add Contact popup, add additional information if needed.
4. Click Save to Finish.
1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to [wlemail].
3. On the Add Contact popup, add additional information if needed.
4. Click Save to Finish.
Windows Live Hotmail
1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to our emails to finish.
1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to our emails to finish.
Microsoft Outlook 2003
1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish.
1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish.
Outlook 2007
1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.
1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.
Outlook 2010
1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter our emails and additional information if you wish.
7. Click OK to finish.
1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter our emails and additional information if you wish.
7. Click OK to finish.
Mac Mail
1. Click Address Book.
2. Click File.
3. Click New Card.
4. Enter our emails and additional information if you wish.
5. Click Edit to finish.
1. Click Address Book.
2. Click File.
3. Click New Card.
4. Enter our emails and additional information if you wish.
5. Click Edit to finish.
Mozilla Thunderbird for PC
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that
has 3 tabs: Contact, Address & Other.
4. Under Contact, enter our emails and additional information if you wish.
5. Click OK to finish.
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that
has 3 tabs: Contact, Address & Other.
4. Under Contact, enter our emails and additional information if you wish.
5. Click OK to finish.
Mozilla Thunderbird for Mac
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that
has 3 tabs: Contact, Address & Other.
4. Under Contact, enter our emails and additional information if you wish.
5. Click OK to finish.
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that
has 3 tabs: Contact, Address & Other.
4. Under Contact, enter our emails and additional information if you wish.
5. Click OK to finish.
iOS Devices – iPad, iPhone, iPod Touch
1. On any message, tap the sender and add to either a new contact or an existing contact.
1. On any message, tap the sender and add to either a new contact or an existing contact.